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3 Reasons to Manage Your Printer Fleet with GFC’s Client Portal

Kim Castle
08/26/2021
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It’s easy to take your printers for granted. For the most part, print devices do what you ask and only need attention when they run out of toner or paper.

But if you could learn more about your printers, we think you might be surprised what you can do. Instead of only thinking about printers when they need attention, it is possible to think strategically and get more value from your printer fleet. You might even find that you could save thousands of dollars every year.

The good news is that the GFC Client Portal is always available to place a service call, order supplies, and report meter readings. But these basic functions don’t tell the whole story. In fact, you can manage your printer fleets from our customer portal and even make more informed business decisions with the data provided.

If you are responsible for managing or financing printers for a large organization with multiple locations, how do you keep track of it all? Managed Print Services (MPS) are a valuable tool to help you manage your printers, and the GFC Client Portal is the functional hub of that program, helping to fine tune your print investments.

1. LOWER YOUR SERVICE COSTS

Service calls may be placed electronically through the GFC Client Portal. The GFC Client Portal allows you to navigate through your whole print fleet in a matter of minutes. It is an all-in-one hub to manage your account devices efficiently and effectively. The features and functionality available through our web-based portal include:

  • Service Call Request
  • Monitor Service in Real Time
  • Full Account Summary
  • Service Histories
  • Meter Histories

Unlike other vendors, GFC also offers a mobile application, the myGFC app to alert users when a service call is:

  • Created
  • Dispatched
  • Serviced
  • Completed 
  • Cancelled

With the installation of monitoring software on your machines, you will never have to manually read a meter to report usage back to your printer provider. That data will be automatically captured and reported. Just as importantly, you can get more insight into how your printers are being used.

2. GET SUPPLIES FASTER

The online portal lets you order supplies and helps you better optimize your devices, control costs, and manage supplies. You can:

  • Order Supplies
  • Track Supplies Shipments

Orders placed through the portal can be tracked so you know if resupplies are on their way already so no one duplicates a request. This gives you real insight into where your supplies are, and when you’ll have them. The supplies are shipped out directly to the correct location for each machine. The toner will have a label with that information, so it gets to the right place at the right time.

3. PAY LESS FOR BETTER PRINT TECHNOLOGY

GFC’s Managed Print Services program is all about integrating the right combination of hardware and software to help you save money, time and resources. Nearly 90 percent of companies don’t track printing costs, so the cost of operating isn’t readily apparent. But finding a way to manage a fleet of printers, from tracking usage to supplies and maintenance can cut those printing costs by up to 30%. It can also help your IT team, which studies say spend up to 12% of their time dealing with printer-related issues. GFC’s Managed Print Services will:

  • Reduce the burden on your IT team
  • Streamline processes
  • Lower overall printing costs

If you’d like to learn more about why Managed Print Services and the GFC Client Portal makes customers happier and more secure, talk to the MPS experts at GFC.

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