The cumulative impact of dealing with everyday printer issues adds up, as do labor costs.
When you and your IT department are distracted by printer issues, it can detract from your regular responsibilities and focus on the strategic functions of your company.
Network printers are really just computers that need the same security measures as other connected devices, such as software updates and password protection. Improperly protected printers are a common entry point for hackers to steal or corrupt data.
Reducing wasted paper, supplies and downtime can provide significant savings, and the predictable fixed monthly payments of a typical agreement can even out cash flow to free up resources for other important initiatives.
Make sure your provider has a deep understanding of your current print environment and provides tailored recommendations to overcome your print challenges.
Typically, a Managed Print provider is licensed to sell and service certain brands of equipment. Ensure that the products they represent are reputable and are suitable for your print output.
Qualified service technicians will not only troubleshoot any issues and make necessary repairs; they’ll also perform routine preventative maintenance. Additionally, look for a provider that offers help desk support and secure remote system access to resolve issues quickly.
Ensure you have access to cloud printing, mobile printing, authentication and auditing, and cost recovery software.
Today’s devices offer many features in addition to scanning, emailing and printing. A Managed Print provider should offer user training and configure your devices with your networks to provide maximum efficiency.
Make sure your provider keeps your print environment secure by updating software, installing patches, changing default passwords and implementing audit trails and user authentication when necessary.
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There’s no single off-the-shelf solution. We start with an individualized assessment and inventory. Then, we seek to understand your goals and analyze your current print environment to develop a proposal based on a customized roadmap for success.
Once your needs are determined, you’ll receive best-in-class software and equipment that integrates with your current systems. Rules-based printing will be implemented and authentication processes and workflows will be put in place. Training is also provided along with any-time access to our full-service Technical Support Center.
We’ll review your Managed Print program, install updates, remotely monitor performance 24/7, proactively maintain equipment, address potential security threats and assess changing needs as your company grows to identify even more ways you could save time and valuable resources.
