Not all business phone services are alike. And not all small and medium-sized businesses (SMBs) are equipped to meet the diverse communication needs of their employees – and customers. Seamless communication is critical, as we’ve often heard business leaders say that they are looking for a connected communications hub focused on user experience.
Today’s business phone services look a bit different than they did a decade ago. And not all business phone providers are alike. Is your system ready to grow with your business?
Here’s what you’ll need to know:
As communication demands evolve, so do the tools businesses rely on to stay connected. That’s why understanding what modern phone services are capable of is the first step toward building a more agile and responsive organization.
Today’s business phone services make smart business calling both simple and more reliable. Instead of using traditional phone lines, Voice over Internet Protocol (VoIP) services transform your voice into digital data packets and sends them over the internet. These packets travel to your service provider, which then routes the call to the person you're trying to reach—just like a regular phone call, but smarter and more efficient.
However, Managed Voice Services (MVS) is more than just a VoIP phone system. Sometimes referred to as Unified Communications as a Service (UCaaS), MVS joins together all your essential communication tools—voice calls, video meetings, team messaging and chat—into one easy-to-use platform.
Some versions of MVS even include call recording, call center capabilities, file management, calendar integration and more. This means no more juggling multiple apps or vendors. Plus, with a simple and predictable billing structure, you’ll always know what to expect, making it easier to manage your budget and grow your business.
MVS is the communication solution that SMBs need to bridge the gap between in-office workers, remote employees and customers.
How does MVS increase business productivity? While every business is unique, here’s four of the most common ways we’ve seen SMBs benefit from using an MVS solution.
Elevate Managed Voice Services brings MVS to a higher level. This unique MVS offering brings together all of your organization’s preferred communication channels into a unified cloud-based system designed for SMBs in any industry.
In addition to the benefits listed above, Elevate Managed Voice Services offers:
Ready to learn more about Elevate Managed Voice Services, the BETTER alternative for complete business communications? Download your free copy of our infographic and you’ll learn how to chart a path to smooth sailing.
