Ready to take your business communications to the next level? Many organizations have traded in their traditional copper line phone systems for Unified Communications as a Service (UCaaS) solutions.
However, not all UCaaS solutions are the same. Be sure to survey your staff about how they would like to communicate with each other. And ask your customers which communication methods they prefer to use. In addition, we suggest that you research the parameters of any UCaaS solution that you are considering. This may include specifics such as the service-level agreement (SLA) for system uptime and what your options are if you encounter problems and need to reach out for troubleshooting assistance.
Here’s what we’ll discuss in this article:
Let’s dive into how UCaaS solutions can transform the way your team connects, collaborates and gets things done—starting with the basics.
In today's fast-paced business environment, communication is key. But juggling multiple platforms for voice, video, email, chat and file sharing can be a real hassle. That's where UCaaS comes in. UCaaS is a single, secure cloud-based platform that coordinates all your business communication tools. By streamlining your communications, UCaaS helps your employees easily interact, share ideas, and stay focused without the hassle of switching between platforms.
The cloud-based nature of UCaaS provides both convenience and security, eliminating the need for in-house servers. With features like cloud-based phone systems, video conferencing and team chat, UCaaS ensures that all your communication needs are met in a unified and efficient manner. This way, you can focus on what truly matters—growing your business.
Imagine having all your favorite communication channels—voice, video conferencing, fax, email, chat, text, calendar integration, call recording, call center functions and more—integrated into one streamlined solution. That's exactly what Elevate Managed Voice Services offers. This all-in-one solution is designed to bridge the gap between in-office workers, remote employees and customers, making it easier than ever to stay connected.
Elevate Managed Voice Services is a cloud-based UCaaS solution offered by Gordon Flesch Company. And included in your package, is personalized onboarding and training to ensure that your team gets up to speed quickly, while dedicated project managers handle everything from number porting to call routing configurations.
One of the standout benefits of Elevate Managed Voice Services is its ability to boost productivity and flexibility. With the option to stay connected through a desktop phone, computer-enabled app, or mobile phone app, your employees can work from anywhere. This 'go wherever your day takes you' approach ensures that your team can collaborate effectively, whether they're in the office, at home, or on the go.
The enhanced collaboration features, quick upgrades and user-friendly experience make it easier for employees to stay productive. Advanced reporting and analytics tools provide insights into communication patterns, helping you make informed decisions that can further enhance productivity.
In the world of business communications, security and reliability are crucial. Elevate Managed Voice Services offers state-of-the-art encryption and security management to protect your data. With a 99.999% uptime guarantee, you can trust that your communication channels will be available when you need them most.
GFC's Managed IT division, Elevity, provides 24/7 help desk support from their Appleton, WI facility. For after-hours support, calls are answered by Elevate's manufacturer in California, ensuring 100% onshore, round-the-clock coverage. This robust support system guarantees that any issues will be resolved quickly, minimizing downtime and ensuring your business runs smoothly.
When it comes to choosing the right UCaaS features for your business, scalability is key. Elevate Managed Voice Services is designed to grow with your business, offering the flexibility to add or remove users and features as needed. This ensures that your communication system can adapt to your changing needs without the need for significant investments in new hardware or software.
A business technology needs assessment is often the first step in determining which features will be most beneficial for your organization. Whether you need advanced options like call center capabilities and video meetings or basic features like call recording, Elevate Managed Voice Services can be customized to meet your specific requirements. By choosing the right features, you can create a communication system that enhances productivity, improves customer experience and supports your business growth.
