Additional Services Your Ink and Toner Supplier Should Be Offering

03/22/2022
ink and toner
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Do you know where your office’s ink and toner come from?

There’s a good chance it’s delivered by the same company that sold you your printers in the first place. There’s also a chance that your ink and toner supplier can do a lot more than just deliver ink and toner cartridges. (And we don’t just mean staples.)

In fact, very few reputable businesses are solely toner or printer ink wholesalers. For the most part, ink and toner is a part of a larger, more complete office technology service offering. As one of the nation’s largest office technology companies (and the largest independent Canon dealership), we know that your printer supply partner can almost surely do more than deliver more than ink, toner, paper or staples.

A printer and office technology provider like GFC is more like a one-stop shop for managed technology services. In addition to supplying ink, toner and print technology, our company is able to manage all your documents, whether paper or digital.

CAN YOU MANAGE EVERYTHING?

If you have a fleet of printers, you can get much more support than just a regular ink or toner shipment. A Managed Print Services program is all about integrating the right combination of hardware and software to help you save money, time and resources. We have seen thousands of businesses improve print workflow efficiencies, reduce waste for a greener office and save up to 50% on printing costs.

At GFC, our management expertise goes well beyond printers. In fact, we offer technology management, or Managed IT services, to take over your most burdensome IT tasks. For example, our IT division Elevity has a dedicated team to manage your cybersecurity monitoring and remediation. According to reports, cybersecurity professionals are in such demand that they face a zero-unemployment rate and more than 3.5 million cybersecurity jobs are unfilled. In the face of that market, the only sensible approach is to hire a cybersecurity partner with experts in-house.

A third level of management is often found in the form of Managed Content Services consultants. These professionals will work with your business to learn how your processes work, identify pain points and find ways to automate, streamline and improve them. Our business analysts can even integrate printer-based workflows into the latest cloud-based workflows, including Google Drive, DropboxSharePointMicrosoft OneDriveBox and Evernote.

YEAH, BUT WHAT ABOUT MY TONER?

Before we get too far ahead of ourselves, let’s remember that you still need ink and toner. What if we told you that there was a way to make sure ink and toner only showed up when you needed it? For many of our customers, GFC offers a Just-in-Time (JIT) toner replenishment service. The system will automatically notify GFC when one of your monitored print devices reaches a predetermined toner level and ships a new cartridge to the correct office location.

I hope it’s clear that if all you ask of your print provider is ink or toner delivery, you are probably missing a huge opportunity. Fixing paper jams or repairing broken printers is an unnecessary burden for any IT department, especially when print dealerships like GFC have teams of experienced repair technicians to help.

Meanwhile, hiring and retaining experienced technology experts is becoming an impossible task. That is why Elevity offers dedicated Virtual CIOs (vCIO) who can serve as your trusted advisor to strategically address technology challenges. And if you don’t know how to manage and improve your increasingly complicated workflows, GFC has a team of Business Analysts who have years of experience doing just that.

If you’d like to see what GFC can do to manage your company’s technology, reach out to us today.

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