1. Who is the Gordon Flesch Company (GFC)?

2. Who is GFConsulting Group?

3. Why should I choose GFC?

4. Which products does GFC offer?

5. What is Enterprise Content Management (ECM)?

6. What is an Integrated System?

7. What is Business Process Optimization (BPO)?

8. What are Managed Services?

9. What’s the benefit of leasing equipment?

10. Can I pay online?

11. Where do I go for assistance?




1. Who is the Gordon Flesch Company (GFC)?

We are one of the largest independent providers of office technology solutions in the nation. GFC delivers unique business process expertise, leveraging the latest technology to help clients achieve their organizational goals. Family-owned since 1956, the company has 23 offices throughout the Midwest. Our corporate office is located in Madison, Wisconsin.

2. Who is GFConsulting Group?

GFConsulting Group is a division of the Gordon Flesch Company that applies a proven methodology to identify broken processes and work with customers’ teams to develop optimized workflows. Our team of experts applies the right technologies to achieve desired outcomes and business goals using Enterprise Content Management (ECM), Managed Services and other solutions.

3. Why should I choose GFC?

Unlike other technology dealers, we’re not interested in selling you the most equipment possible; we’re interested in building a mutually beneficial partnership with your company. Our business analysts work with you to understand your business goals and identify the best ways to position you to achieve them. This includes integrating industry-leading software and hardware to build custom solutions, all of which are supported by technical expertise, exceptional customer service and flexible in-house financial solutions.

4. Which products does GFC offer?

GFC is not tied to one manufacturer, so choosing GFC as your technology provider ensures you will get the products that are best suited to your needs.

I’m interested in hardware:

  • Multifunction devices
  • Printers (standard, production and large format)
  • Scanners
  • Interactive, touch-screen white boards and more

I’m interested in software:

  • Enterprise Content Management (ECM)
  • Integrated Systems

I’m not sure which options are best for me, and I’d like to:

  • Look at custom solutions
  • Request a product manual
  • Talk to a sales representative
  • Get a complimentary network assessment
  • Learn more about how GFConsulting Group can help

5. What is Enterprise Content Management (ECM)?

Enterprise Content Management refers to the technology, strategy and method used to store and retrieve all your data. ECM helps customers realize a number of benefits, including:

  • Improved collaboration, communication and workflow
  • Increased security
  • Reduced paper usage and need for storage space

6. What is an Integrated System?

Integrated Systems combine your most commonly used functions from multiple software programs into one application, streamlining your workflow and increasing productivity.

7. What is Business Process Optimization (BPO)?

Business Process Optimization improves a company’s performance by managing and enhancing processes. Each company is unique and requires a customized solution of BPO, which is why GFConsulting experts work with you to figure out the best approach for your business. And while each BPO method is unique, each company that employs our BPO methods enjoys similar benefits: cost savings, increased employee productivity, improved efficiency and others.

8. What are Managed Services?

Managed Services are services ordinarily handled by your company in-house that you can engage GFC to manage for you, an arrangement that saves significant time and money – and gives customers peace of mind that their systems are being proactively and expertly monitored and managed.

Which Managed Services does GFC offer?

  • Managed IT Services
  • Managed Print Services
  • Cloud Services
  • Consulting Services
  • Electronic Content Management (ECM)
  • Output Management
  • Asset Management
  • Onsite Services
  • Archival Services

9. What’s the benefit of leasing equipment?

GFC Leasing offers competitive pricing, flexible end-of-lease options and unmatched service, and you never have to worry about outdated technology because we regularly upgrade it throughout the lease. We’ll also never sell your lease to a third-party, so any issues and questions you might have can come directly to us.

10. Can I pay online?

You can pay online, order supplies, get technical support or contact your sales representative quickly and conveniently through our Customer Portal.

Don’t have an account or forgot your username and/or password? Click here.

11. Where do I go for assistance?

If you have questions about our products, custom solutions or which solution is best for you, contact one of our representatives.

If you need technical support, you can visit our customer portal to talk to us on live chat, or you can contact us by e-mail or phone.

Resources

In House IT vs. Managed IT Services
Quick Guide To Print Security

Enterprise Content Management Guide

Need More Information?

We’re ready – and eager – to help you solve your technology challenges.