Gordon Flesch Company Earns Dual Ricoh Recognitions
by Gordon Flesch Company, on 01/15/2026
MADISON, WI – Gordon Flesch Company (GFC) has once again earned Ricoh ProVision Certified Dealer Partner status for 2026, marking the third consecutive year of recognition for outstanding service and support. In addition, GFC is proud to announce it has been named a Ricoh Production ProDealer for the first time, further demonstrating its commitment to delivering best-in-class solutions and expertise to customers.
The Ricoh ProVision program identifies elite dealer partners who meet rigorous standards for service excellence and technical expertise. Certification is based on performance in key areas, including:
- Use of genuine Ricoh parts and supplies
- Hardware and solutions training
- Safety and service parts training
- ARMs usage and training
- Help desk productivity and efficiency
- Overall high training GPA
The Production ProDealer program recognizes dealers with advanced capabilities in production print technology, ensuring customers receive expert guidance and support for high-volume, high-quality printing environments.
“We’re proud to be a Ricoh ProVision Certified Dealer Partner for the third consecutive year and to achieve Production ProDealer status for the first time,” says Brad Samuel, Vice President of Service and Logistics at GFC. “These honors reflect the expertise and dedication of our team and reinforce our commitment to delivering exceptional support and innovative solutions. We value our partnership with Ricoh and look forward to building on this success.”
About Gordon Flesch Company
The Gordon Flesch Company is one of the largest independent providers of office technology solutions in the nation. Family-owned since 1956, Gordon Flesch Company employs 585 people throughout 29 offices in the Midwest, with their corporate office in Madison, Wisconsin. They deliver unique business process expertise to solve challenging problems and achieve organizational goals. This includes integrating industry-leading software and hardware to build custom solutions that are supported by technical expertise, customer service and flexible, in-house financial services. Follow us on Twitter/X at @GordonFlesch.
About Ricoh
Ricoh is a leading provider of integrated digital services and print and imaging solutions designed to support digital transformation of workplaces, workspaces and optimize business performance.
Headquartered in Tokyo, Ricoh’s global operation reaches customers in approximately 200 countries and regions, supported by cultivated knowledge, technologies, and organizational capabilities nurtured over its 85-year history. In the financial year ended March 2025, Ricoh Group had worldwide sales of 2,527 billion yen (approx. 16.8 billion USD). For further information, please visit www.ricoh.com
