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MANAGED VOICE SERVICES

Optimize
Communication and Collaboration

Feeling disconnected from your coworkers and customers? Traditional phone systems no longer support the myriad ways people prefer to interact in today’s remote landscape. Bring people together with Managed Voice Services featuring a tailored multi-channel unified communications solution.

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What is Managed Voice Services?

Elevate Managed Voice Services brings all your organization’s preferred communication channels together into a single, unified cloud-based system that is managed and monitored by a service provider. It is a user-centric communication experience that helps bridge the gap between in-office workers, remote employees and customers in a single application.

Managed Voice Services Benefits

  • Flexibility to stay connected from wherever, whenever
  • Your choice of communication channels
  • Enhanced culture, collaboration and community
  • Quick access to assistance for customers
  • Personalized experiences
  • Highly secure file management and communications
  • Improved productivity
  • Advanced reporting and analytics
  • 99.999% cloud-based reliability

Managed Voice Services
An All-in-One Solution

You no longer need to pay for and manage multiple disparate systems when communicating with employees and customers. Elevate Managed Voice Services brings it all together in a unified communications platform.

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Chat, Text (SMS) and Instant Messaging

Get instant answers and reduce email threads for individuals and teams

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Calling, Faxing and Emails

Maintain traditional communication methods

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Video and Audio Conferencing

Interact with participants, share screens and engage on a deeper level

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Mobile Friendly App Integration

Stay on the go and in the know on tablets and smartphones

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Calendar Integration

View your calendar and join meetings or call with a single click

Microphone

Call Recording

Provide quality assurance with on-demand or always-on call recordings

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Advanced
Customer Service Features

Offer your customers the mode of communication they prefer, including live chat, email and voice. Elevate Managed Voice Services takes traditional calling to a new level with interactive voice response (IVR), call queues, queued callbacks and even self service. Callers can escape endless phone trees and choose their own journey to improve their experience.

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Request a Demo

Contact our team of technology experts to talk through your needs and schedule a Managed Voice Services demonstration. Complete the form below.