Solutions Architect - WI
Responsible for the pre-sales discovery and architecture of potential and existing customer projects, utilizing a wide range of experience and applying skills to a variety of industries and situations. This position also may aid from time to time with the implementation of these solutions to our customers in the areas of Office 365, Azure, and the Microsoft cloud solution product line. Also, this position will perform ad hoc educational trainings to internal staff to ensure sales and engineering team members are accurately presenting Microsoft's breadth of cloud solutions. For more information on this role, click here.
Service Desk Engineer 1 - Appleton, WI
Provide first level remote support to clients, answer support queries, troubleshoot support tickets, and escalate more complex service issues to the appropriate technicians and engineers. Ensure client needs are handled in a timely manner and customer service standards are met. Monitor client infrastructure and backup alerts, review and resolve problematic system backups, and ensure integrity of client infrastructure. For more information on this role, click here.
Jr Consulting Engineer - Madison, WI
Support standard and industry-focused software applications. Implement diverse technology environments to include the server, workstation and general IT infrastructure needs of clients. Consult with Elevity management and senior level consulting engineers on technology solution decisions and provide applicable recommendations. For more information on this role, click here.
