Responsible for the pre-sales discovery and architecture of potential and existing customer projects, utilizing a wide range of experience and applying skills to a variety of industries and situations. This position also may aid from time to time with the implementation of these solutions to our customers in the areas of Office 365, Azure, and the Microsoft cloud solution product line. Also, this position will perform ad hoc educational trainings to internal staff to ensure sales and engineering team members are accurately presenting Microsoft's breadth of cloud solutions. For more information on this role, click here.
Service Desk Engineer 1 - Appleton, WI
Provide first level remote support to clients, answer support queries, troubleshoot support tickets, and escalate more complex service issues to the appropriate technicians and engineers. Ensure client needs are handled in a timely manner and customer service standards are met. Monitor client infrastructure and backup alerts, review and resolve problematic system backups, and ensure integrity of client infrastructure. For more information on this role, click here.
Jr Consulting Engineer - Madison, WI
Support standard and industry-focused software applications. Implement diverse technology environments to include the server, workstation and general IT infrastructure needs of clients. Consult with Elevity management and senior level consulting engineers on technology solution decisions and provide applicable recommendations. For more information on this role, click here.
Elevity enables our team members to use their skills to empower our clients. Successfully supporting our clients elevates their organizations so they can in turn provide opportunities and services to our neighbors.
With the support of our parent company, Gordon Flesch Company, Elevity offers the generous benefits of a large and stable organization. We know that treating our team like family means they will go above and beyond to serve our clients. See our comprehensive benefits:
2675 Research Park Drive
Madison, WI 53711
888.733.4060
support@elevityit.com
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