ENTERPRISE CONTENT MANAGEMENT
Turn the Tide
Generate Growth
The average business today is awash in a sea of data, and many find it impossible to keep track of it all. Enterprise Content Management systems are helping companies turn the tide, allowing them to not only manage their data but to strategically leverage it to generate growth.
Benefits of ECM
- Reduce storage costs
- Boost productivity
- Improve workflows and efficiencies
- Improve security and compliance
- Increase customer satisfaction
- Make better business decisions
What Is
Enterprise Content Management?
Enterprise Content Management software (ECM) does more than simply serve as a document management system. Yes, it will help you manage, store, and organize all your company’s data and streamline business processes, but today’s ECM solutions help you to actually leverage all that data to increase efficiencies, improve compliance, and make better business decisions.
With the right ECM system, you’ll get the most out of your data and your people through automated processes, increased productivity, and a collaborative culture that gets things done.
- Infographic: The Ultimate Search Engine Tool — How ECM Transforms the Way You Do Business
- Blog: What is Enterprise Content Management (ECM)?
- Blog: What’s the Difference? Enterprise Content Management vs. Content Management Systems vs. File Sharing Platforms
- Blog: Is Enterprise Content Management Worth the Investment?
WHAT ROLE
Does ECM Play?
As your organization grows, so will the amount of data and the number of employees. When each of those employees uses their own system for creating, naming, storing, and organizing business documents, you can end up with a jumbled mess of information that’s nearly impossible to find, let alone leverage to improve your organization.
When You Implement an ECM System, You'll Be Able to:
Digitally Capture and Import Data
from printed documents and multiple systems.
Access or Edit Any Document
and view metadata to organize data in a central repository that’s quickly accessible to users in your organization.
Increase Security and Compliance
and protect information from unauthorized access or modification.
Find Any Document Quickly
by searching text, creation date, user, etc.
Automate Manual Processes
such as copying, hand delivery, filing, and more to save time and money.
INDUSTRIES
That Use ECM
Every business sector is seeing an explosion in the amount of data they need to manage but are limited by outdated technologies and a shrinking labor pool. Here are some common examples of industries that benefit from ECM.
Enterprise Content Management for Small Businesses
The benefits of ECM aren’t just for major corporations. There are economical ECM solutions that can help small or midsize businesses that want to streamline their sales processes and employee onboarding. Even nonprofits that need to improve compliance, communication, and business processes can benefit.
Enterprise Content Management for Financial Services
The financial sector is data-driven and highly regulated. Historically, data was kept in paper form (e.g., check deposits, loan documents, applications). However, today’s financial landscape demands robust ECM technology that integrates with existing systems to manage and secure sensitive information and ensure compliance with strict state and federal regulations.
Enterprise Content Management in Healthcare
Speed, efficiency, and accuracy are all critical elements when caring for patients on the front lines in hospitals, clinics, and other medical facilities. Likewise, managing all the administrative work, including billing, insurance, reporting, medical records, deliveries, and more contributes to patients’ experiences. ECM helps align all these touchpoints to help healthcare providers focus on patients instead of paperwork, ensuring confidentiality and compliance.
Enterprise Content Management in Education
A collaborative environment enhances learning and helps students thrive. ECM helps minimize paperwork for teachers and administrators, allowing them to spend more time with students. Curriculum and materials can be viewed from any computer and shared with others. Student records and archived information can be captured and stored securely to streamline processes and ensure uniformity.
ENTERPRISE CONTENT MANAGEMENT
Implementation Steps
Implementing an ECM solution is not a plug-and-play operation. The process, when done correctly, will take time and dedication if you want to ensure that your organization enjoys the full benefits of the ECM platform.
The following phases provide an overview of the general steps you’ll need to go through when working with your provider to implement an ECM solution.
Identify Key Areas
ECM solutions are often rolled out in phases to address your biggest pain points first.
Quantify Results
Determine your end goal, both financially and operationally.
Get Buy-In
An organization-wide initiative needs everyone on board.
Communicate
Be transparent throughout the process and involve stakeholders.
Determine Infrastructure Needs
It’s not unusual for some systems to no longer be needed while others may need to be added.
Take Ownership
Have dedicated teams to oversee various initiatives (system configuration, testing, training, support, etc.).
Establish Security and Access Policies
Identify who needs access to information and establish permission controls and policies.
Test It
A trial run in a real-world environment helps identify potential issues.
Remain Fluid
Changes can be expected along the way.
Test It
A trial run in a real-world environment helps identify potential issues.
Measure Success With An
ECM Assessment
The best way to know whether ECM can truly improve your operations and help you reach your business goals is to fully grasp the challenges you’d like to overcome. Request a free, no-obligation needs assessment to discuss ECM options that can be tailored to your unique needs.
ECM
News & Insights
Stay up on today’s ECM technology challenges and innovations by reading one of our recent articles.
"I don’t need to be an expert in technology, we simply bring our vision to the Gordon Flesch Company and they can make it happen." Adria M. Rosebrock, Manager of Advisor Training and Research
Hamilton Capital
"GFC went above and beyond what we asked for. They provided us with a vision, roadmap and solution that increased our access and security, and saved us a great deal of time and resources. The solution is easy to use and saves staff time, making adoption easy – schools are eager to begin using it." Kristine L. Vreugdenhil, MA. CETL Technical Solutions Architect/Project Manager
Green Bay Area Public School District
"Nearly 3,000 hours spent on data entry per year has been eliminated." Wade Balson, CFO
Halquist Stone