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- WHO WE ARE
Toll Free: 800.333.5905
2675 Research Park Drive
Madison, WI 53711
My official job title is Virtual Chief Information Officer, or vCIO. Perhaps you’ve never heard of the term and are wondering, “What is a virtual CIO?”
Despite the name, there’s nothing virtual about who I am or what I do. I am a real, living, breathing person — not a hologram, chatbot or simulation — and I do real work for a lot of companies across a wide spectrum of industries.
For many Managed IT service providers, a vCIO is somewhat of a figurehead — a person who carries a title but has very little influence on impacting real change in a company’s IT infrastructure in alignment with its long-term business goals. A real vCIO will establish a trusting relationship and serve as a liaison between you and the Managed IT provider’s technology team to ensure your needs are taken care of properly.
So, what exactly do I do all day and why does it matter?
At Elevity, my job is to serve as a chief information officer for organizations that don’t have a full-time CIO on staff. A day in the life of a vCIO involves spending a lot of time in the field, digging around our customers’ wiring closets, climbing under desks, chasing down wiring diagrams, and testing their information technology infrastructures.
More importantly, as vCIO, I collaborate with and advise our clients' IT departments and perform the same functions and consulting services as a conventional CIO.The duties of a vCIO include:
Virtual CIO services begin with a comprehensive assessment of an organization’s current technology and its limitations, gaining an understanding of business objectives, and building a roadmap to a more productive future.
To give you a sense of how this all works, it may help to provide an overview of the typical vCIO gear and tools that are used to get to work inside a company’s infrastructure.
My role as a vCIO begins with a network assessment, in which I use software analysis tools and old-fashioned legwork to identify everything on a company’s network. Sometimes the tools give me all the information I need, but more often, we find issues and mysteries around every corner. “What exactly is that red wire coming from the attic and what does it do?”
Among the items I bring along with me during an initial assessment are some of those shown in the image below. Notice how I use this gear to begin the process of building a technology roadmap for clients, including small businesses and large companies with multiple locations that spread over a large region.
Granted, some of the items that are displayed in this vCIO toolbox are optional and are offered tongue-in-cheek, but having the expertise and knowledge of a real IT professional to address your technology needs isn’t.
The growing need for technology and the fast pace at which it’s expanding often calls for outside expertise. Leveraging the capabilities of a virtual CIO as part of a Managed IT service agreement is surprisingly cost-effective for most companies, and pales in comparison to hiring a full-time, on-site executive position to perform similar duties.
Cost savings is just one of the many benefits of a virtual CIO. Learn more about the benefits of a vCIO by viewing the infographic below, and contact the IT experts at Elevity to explore whether it’s the right time to start working with a vCIO as part of a Managed IT service. Then, contact us to schedule a consultation where we’ll assess your situation and provide recommendations that fit your budget.