--- title: "Managed Print Case Study: UW Health" description: UW Health needed to reduce the number of printers while increasing security for HIPAA and privacy regulations. GFC Helped all of that happen, plus saved the UW Hospital lots of money. image: https://www.gflesch.com/hubfs/UW_Blog-Header.png --- [![Gordon Flesch Logo](https://www.gflesch.com/hubfs/Gordon-Flesch-Site/Logos/GFC-2021-Logo_Blue.svg) ](https://www.gflesch.com/) **Number 1 Canon®** Independent Dealer in the U.S. **Number 1 Lexmark™** Independent Dealer in the U.S. [CLIENT PORTAL](https://einfo.gflesch.com/einfo/Gateway/Login)  |  [LOCATIONS](https://www.gflesch.com/contact-us#locations)  |  [EVENTS](https://www.gflesch.com/events)  |  [CONTACT ](https://www.gflesch.com/contact-us) |  [CAREERS](https://www.gflesch.com/careers) [![FREE ASSESSMENT](https://no-cache.hubspot.com/cta/default/2259185/d975359c-4073-49ee-9a07-aea2dabf5a9f.png)](https://cta-redirect.hubspot.com/cta/redirect/2259185/d975359c-4073-49ee-9a07-aea2dabf5a9f) Search gflesch.com Open Menu #### [Hardware](https://www.gflesch.com/hardware) #### [Managed Print](https://www.gflesch.com/managed-print-services) [![ImageCARE](https://www.gflesch.com/hubfs/GFC/Website/Logos/ImageCARE_logo.svg "ImageCARE")](https://www.gflesch.com/blog/what-is-imagecare) #### [Managed Voice Services](https://www.elevityit.com/managed-voice-services) #### [Managed IT](https://www.elevityit.com/) [![Elevity](https://www.gflesch.com/hs-fs/hubfs/Elevity/Elevity-Logo_No-Tag.png?width=165&height=61&name=Elevity-Logo_No-Tag.png "Elevity")](https://www.elevityit.com/) #### [Who We Serve](https://www.gflesch.com/who-we-serve) #### [The GFC Difference](https://www.gflesch.com/the-gfc-difference) ![GFC team after bike 4k](https://www.gflesch.com/hs-fs/hubfs/Gordon-Flesch-Site/Page-Images/Careers/13937955_732396103564956_2200806867025572720_o_600x400Web.jpg?width=600&height=400&name=13937955_732396103564956_2200806867025572720_o_600x400Web.jpg "GFC team after bike 4k") Explore opportunities to join one of the country’s largest independent business technology providers! 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[CURRENT POSITIONS](https://www.gflesch.com/current-positions)     [BENEFITS](https://www.gflesch.com/careers#benefits) #### [Resources](https://www.gflesch.com/resource-library) ![support_icon](https://www.gflesch.com/hubfs/2020_website/icons/support_icon.svg "support_icon") #### Technical Support Quick Help [SERVICE CALL](https://einfo.gflesch.com/einfo/Gateway/Login?ReturnUrl=%2feinfo) ![ImageCARE_logo](https://www.gflesch.com/hubfs/2020_website/logos/ImageCARE_logo.svg "ImageCARE_logo") #### [Managed Print Blog](https://www.gflesch.com/blog) #### [Customer Support](https://www.gflesch.com/customer-support) ![phone_icon](https://www.gflesch.com/hubfs/2020_website/icons/phone_icon.svg "phone_icon") #### [Contact Us](https://www.gflesch.com/contact-us) Toll Free: 800.333.5905 Corporate Headquarters: 2675 Research Park Drive Madison, WI 53711 Search [![GFC_LogoTag_800x170_White](https://www.gflesch.com/hubfs/Gordon-Flesch-Site/Logos/GFC-2021-Logo_White.svg)](https://www.gflesch.com/) [LOCATIONS](https://www.gflesch.com/contact-us#locations) [CAREERS](https://www.gflesch.com/careers) [**GFC-Case Studies](https://www.gflesch.com/case-studies) # Managed Print Case Study: UW Health ![UW_Blog-Header](https://www.gflesch.com/hubfs/UW_Blog-Header.png) by [Gordon Flesch Company](https://www.gflesch.com/case-studies/author/gordon-flesch-company), on 08/19/2019 [**Facebook ](https://www.facebook.com/sharer.php?u=https://www.gflesch.com/case-studies/managed-print-case-study-uw-health) [**LinkedIn ](https://www.linkedin.com/shareArticle?mini=true&url=https://www.gflesch.com/case-studies/managed-print-case-study-uw-health) [Twitter ](https://twitter.com/intent/tweet?url=https://www.gflesch.com/case-studies/managed-print-case-study-uw-health) [**Email ](mailto:?subject=Check%20out%20this%20great%20blog%20post%20from%20Gordon%20Flesch%20Company,%20INC.&body=Check%20out:%20https://www.gflesch.com/case-studies/managed-print-case-study-uw-health) ### REDUCED COST AND INCREASED EFFICIENCY FOR HEALTH CARE GIANT UW Health is the health care system of the University of Wisconsin-Madison. It serves more than 600,000 patients each year and employs approximately 1,500 physicians and 16,500 staff across six hospitals and more than 80 outpatient sites. Until recently, this health care giant purchased print devices as needed and added them to its increasingly complex networked environment. #### THE CHALLENGE As a regulated health care company, UW Health needs to protect confidential patient information, including printed records, bills and transcripts. The Gordon Flesch Company offered a managed print solution that would eliminate unnecessary devices and provide centralized support and management for the UW Health print network. However, many of the UW Health staff had grown accustomed to having a printer close to, or even on their desk, and resisted moving to a centrally located multi-function device. #### THE SOLUTION The GFC solution includes the PaperCut secure printing software, which helps ensure confidential records are not accidentally printed or abandoned on a printer. For example, printed documents are held in a print queue so that they only print when an employee logs into a printer. And the system can confirm when sensitive documents have been delivered so the Legal Department can track all confidential patient records and personnel files. In addition, GFC has been able to help for challenges that arose along the way. For example, UW Health uses EPIC health care software, and our business analysts were able to create custom connectors to match the EPIC workflows. #### THE RESULT UW Health estimates the solution has helped the organization recover **$300 per device in consumables**. In  addition, UW Health is producing **10 to 15 percent less waste** from abandoned print jobs. Two years in, the printer fleet as been **reduced by more than 800 machines.** ![Image result for uw health](https://www.gflesch.com/hubfs/blob.png) [![New call-to-action](https://no-cache.hubspot.com/cta/default/2259185/6a231de9-63ce-4b9f-8900-d77af02fd89f.png)](https://cta-redirect.hubspot.com/cta/redirect/2259185/6a231de9-63ce-4b9f-8900-d77af02fd89f) [![GFC-2021-Logo_White](https://www.gflesch.com/hubfs/Gordon-Flesch-Site/Logos/GFC-2021-Logo_White.svg "GFC-2021-Logo_White")](https://www.gflesch.com/) 2675 Research Park Drive Madison, WI 53711 800.333.5905 [CLIENT TOOLS](https://www.gflesch.com/customer-support) © 2023 Gordon Flesch Company. All Rights Reserved. [Security Policy](https://www.gflesch.com/security-policy) | [Terms and Conditions](https://www.gflesch.com/terms-and-conditions)