Service Technicians

Some companies think of customer service as that unpleasant chore you do after the sale. We think of it as an integral part of the long-term relationship between our customers and ourselves. We strive to surprise our customers with friendly, punctual, expert service every single time. Our courteous service technicians will arrive promptly and fix the problem correctly the first time.

The proof?

A remarkable 178 technicians with the Gordon Flesch Company have received recognition through the rigorous Canon Association of Technical Service Professionals (ATSP) program.

The imaging solutions industry's gold standard for achievement, the ATSP program has been identifying and recognizing the best Canon Authorized Technicians since 1990. ATSP exams require participants to meet the highest standards for competency and performance as determined by top professionals and specialists.

ATSP certification is your assurance that our technicians possess the latest knowledge and skills needed to optimize the productivity of your Canon equipment. By fixing it right the first time, you can count on our ATSP-certified professionals to minimize your downtime once they reach your site, which they'll do in just four hours or less.