Customer Support Representatives

The Gordon Flesch Company is unique in that it has a dedicated group of professionals who do nothing but train customers in the use of their new equipment, and keep them up-to-date with ongoing support. These Customer Support Representatives aim to make you proficient and your office efficient. Each is a highly trained expert who has been certified by the equipment manufacturers, so no one is better armed to help you make the most of your investment.

Customer Support Representatives average an amazing 10 to 15 years of tenure across our organization. Their vast experience makes it easy for them to tailor specific training programs for your needs, rather than simply downloading a canned presentation and going on their way. They don't want anyone on your staff standing and staring at a machine—so they'll make sure everyone knows precisely what options are available to them and which buttons put it all in motion. They'll even be thinking ahead to your future needs and helping you prepare for them now.

Why doesn't anyone else put that much thought into training you on your new equipment? Maybe they're too focused on simply selling it.