GFC knows that most small businesses simply don’t have the capacity to hire or retain their own internal tech support personnel. That’s why we offer everything from basic monitoring to full, unlimited technical support packages, delivered remotely over the Internet by certified technicians—so you get the help you need, when you need it.
Get peace of mind with unlimited technical support, troubleshooting, peripheral device support, training and more.
24/7, unlimited online support ranging from troubleshooting to peripheral support to data archival, restoration and more—plus, proactive monitoring for the most comprehensive tech support solution available in the market today.
An optional add-on to both the ProPC and PremiumPC Service packages, this option offers the most comprehensive email virus protection available to prevent viruses and malicious spyware from infiltrating your network.
Mobile Device Support
Stay connected the easy way by letting our expert technicians help set up, configure and customize your smartphone, tablet or other mobile computing device today.
Under this plan, your server is constantly monitored to prevent problems before they occur. Any problems that do develop are resolved quickly, minimizing any impact on your business.
If you think about it, there’s a lot riding on your server running smoothly. This service offers 24/7 support, monitoring and proactive maintenance to ensure maximum uptime, security and access in order to keep you ahead of the game.
An optional add-on to our two main Server Subscription services includes this package, which includes premium support for your entire network, as well as unlimited proactive monitoring, VPN management and more.
Database/Critical Application Support
As an additional option to the Server Premium subscription, this package provides protection for one selected application or database per server, ensuring the protection of your most critical business applications like CRM tools, custom databases and more.
This bundled “starter” package includes monitoring and support for your server and up to ten PCs.
When it comes to technology, it’s all about backup. This simple and easy-to-implement solution can help protect your data from hard drive crashes and other technical disasters that can seriously impact your business.
Not all technical problems can be fixed remotely. That’s why we’re also available to come on-site to resolve any issues you may experience. These services are à la carte and not included in any of our server plans.